Privacy Policy

Information We Collect

When you request a quote or use our services, we collect:

• Name and contact information (phone, email, address)
• Service location and job details
• Photos you submit of the work area
• Communication history related to your service request

How We Use Your Information

We use your information to:

• Provide accurate quotes and schedule services
• Communicate with you about your service request
• Complete the work you've requested
• Follow up on service quality
• Send occasional updates about our services (you may opt out)

Information Sharing

We do not sell your personal information. We may share your information only:

• With service providers who help us operate (e.g., scheduling, payment processing)
• When required by law or to protect our rights
• With your consent

Photos

Photos you submit are used solely for quoting and completing your requested services. We may retain photos for our records but will not share them publicly without your permission.

Data Security

We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, correct, or delete your personal information by contacting us. We will respond to requests within a reasonable timeframe.

Contact Us

For privacy-related questions or requests:

Phone: 254-760-9047
Service Area: East Longmeadow, MA & Pioneer Valley

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.